Returns & Exchange

We want you to be happy with every purchase. If a product doesn't suit you, you can return or exchange it.

Return Conditions

• Returns are accepted within 14 days of receiving the product
• The product must not have been used
• Original packaging and all tags must be preserved
• A receipt or order number is required

Return Process

1. Contact our support team
2. Provide your order number and reason for return
3. Ship the product or hand it to the courier
4. After inspection, we will process your refund

Non-Returnable Items

• Underwear and swimwear
• Cosmetics and perfumes (if opened)
• Custom-made products

Refunds

Refunds are processed within 5-10 business days.

Product Exchange

Exchange is possible within 14 days.